Treueprogramm

Dear customers, we are very pleased to be able to offer you a loyalty system that allows you to get a number of benefits and discounts, and ideally to have some fun :)

Principle

As a registered customer, you gain loyalty points for various activities. These points can be then used to gain benefits and discounts. 

Depending on the number of points earned over the last 12 months, you can become a member of the Gold, Silver or Bronze Club, and gain access to additional benefits.

How to Use the Points

Discount: 25 points = 1 € (1 point = 1 CZK) per order

• When purchasing, you can choose to use your loyalty points. For every 25 points, you get a 1 € (or 1 CZK for one point) discount on your current order.

Membership in the Gold, Silver or Bronze Club

• The total number of points you earned in the last 12 months for orders in the e-shop is calculated.

With 100 points, you become a member of the Bronze Club

• Crash & Discount 3%
• Free shippping within the Czech Republic for orders above 3000 CZK
• Free shipping to Slovakia pro orders above 120 €
• Free shipping to Germany and Austria for orders above 150 €

With 250 points, you become a member of the Silver Club

• Crash & Discount 5%
• Free shippping within the Czech Republic for orders above 2000 CZK
• Free shipping to Slovakia pro orders above 80 €
• Free shipping to Germany and Austria for orders above 125 €

With 500 points, you become a member of the Gold Club

• Crash & Discount 10%
• Free shippping within the Czech Republic for orders above 1500 CZK
• Free shipping to Slovakia pro orders above 60 €
• Free shipping to Germany and Austria for orders above 100 €
• Priority participation in events with a limited number of participants
• Priority warranty settlement

How To Get the Loyalty Points

Buying at Rotorama

• You earn 1 point for every 2 € or 50 CZK of your order value.
• Points are added to your account after the order has been paid.
• In the case of cancellation of the order, the respective points are deducted.

Adding a Copter to the Copter Gallery (in preparation)

• If you add your drone that contains at least one component purchased on Rotorama to the gallery, we will reward you with up to 50 points. The requirement is a nice photo of the copter and a detailed breakdown of the components you used.
• You can add at most one drone every 14 days.

Completing a Pilot Challenge (in preparation)

• You can earn loyalty points by completing a published pilot challenge. The list of pilot challenges will be continuously expanded and changed. Each pilot challenge can only be completed once.
• You can submit a completed pilot challenge through the form on our website and attach a video or photo as a proof. We will manually validate the fulfilment within a few days of the submission.
• Foreseen pilot challenges:
  • Fly through the Rotorama gate and slalom around Rotorama flags and put it on Facebook or Youtube(50 points)
  • Do a series of (at least 3) powerloops through the Rotorama gate and put it on Facebook or Youtube (50 points)
  • Defeat any current Rotorama DCL pilot at a race (50 points)
  • Fly your TinyWhoop through your workplace and put it on Facebook or Youtube (50 points)
  • Fly through through your car with any copter and put it on Facebook or Youtube (50 points)
  • Use the Rotorama Laptimer and shoot a video of you measuring your times and put it on Facebook or Youtube (50 points)
  • Do a powerloop with the TinyWhoop around the chair and put it on Facebook or Youtube (50 points)

Terms of the Loyalty System

• There is no legal entitlement to obtain and use the benefits of the loyalty system; providing the benefits to the customer is entirely voluntary on the part of the Operator.
• The Operator reserves the right to change the terms and conditions of the loyalty system or cancel the loyalty system at any time without any compensation.
• Loyalty system does not apply to wholesale customers.

Terms of Crash & Discount

• If you buy a product that you destroy in a copter crash, you get a discount on the replacement product.
• You must send the destroyed part back to us. You get a discount at the specified percentage of the original product price depending on which club you belong to.
• You get the discount in the form of loyalty points that you can use for the next purchase.
• Does not apply to propellers and other consumables.